Careers

Tour America, winner of Platinum & Gold awards with Deloitte Best Managed Companies 2024 are always on the lookout for talented people to join our team.

 

If you are interested in working with our company, please feel free to send on your CV to careers@touramerica.ie and as vacancies arise, we will look for candidates that have the right skill-set to join us in roles such as sales, IT, developers, marketing, graphic design, social media and finance.

Experienced Travel Expert

 

Location: Milltown, Dublin 6 

Job Type: Full-time (Monday – Friday) 

Department: Sales

 

Job Summary

We are seeking a dynamic and experienced Travel Expert to join our team. The ideal candidate will possess extensive knowledge of our Core travel destinations, travel products, and sales strategies. They will be responsible for selling holidays and ensuring exceptional customer service. This role requires strong organizational skills, and a passion for travel. The Role is full time, based in our store in Milltown, Dublin 6 and located 7 minutes’ walk from the Luas line.

Key Responsibilities

  • Sales Management
    • Develop and implement sales strategies to meet and exceed company targets.
    • Identify new business opportunities and potential markets to expand the customer base.
    • Ensure that we are effectively promoting travel packages, deals, and services to customers.
  • Customer Service
    • Maintain high standards of customer service, ensuring you provide an exceptional customer experience.
  • Product Knowledge
    • Stay updated on the latest travel industry trends, products, and services.

Qualifications

  • Education & Experience
    • Minimum of 3 years of experience in the travel industry.
    • Proven track record of achieving sales targets and driving revenue growth.
  • Skills & Competencies
    • Excellent sales and negotiation skills.
    • Exceptional customer service and interpersonal skills.
    • Proficient in using GDS systems (Amadeus)
    • Ability to analyse sales data and develop effective strategies.
    • Strong organizational and multitasking abilities.
  • Personal Attributes
  • Passionate about travel and customer service.
  • Self-motivated with a results-oriented mindset.
  • Excellent communication and presentation skills.
  • Ability to work under pressure and meet deadlines.
  • Creative and innovative thinking.

Skills:

sales management Excellent customer service operational experience product knowledge good geographical knowledge passion for travel passion for people

Benefits:
Competitive salary and performance-based bonuses. Generous travel discounts and perks. Professional development & training opportunity Collaborative and supportive work environment. Monday – Friday role.

 

Celebrating our 30th year in business in 2025 and a Deloitte Best Managed Company for the last 13 years.

 

Please email your CV to careers@touramerica.ie

 

We would like to thank you for your interest in joining our team.  We appreciate all applications, however only candidates selected for an interview will be contacted.  We wish the best in your job search.

 




    What our customers say...

    Our mission statement is very clear, 'to have a raving fan club!', and our team are willing and able to exceed all of your holiday expectations.

    star star star star star

    Alana was absolutely amazing and nothing was a bother to her. Sent me several different quotes and was so friendly when she rang to take deposit. I feel so confident traveling with Tour America. Thank you so much for all your help. I would highly recommend this company for anyone travelling to America.

    Judy

    star star star star star

    We’re with Tour America for over 10 years – we come back for the service, the personal touch from Lorna McGrath and the peace of mind of knowing we are cared for and supported while on holiday. Wonderful company, amazing people.

    Jean

    star star star star star

    We had a holiday of a lifetime and everything was amazing. From checking in to checking out it was a breeze. Thanks to Tina Murphy for making it so fantastic. Tour America you will definitely be our number one for more holidays. It’s been amazing. We will be recommending you to any of our families and friends who want the best. Thanks again for everything.

    Karen

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